Our Policies and Terms of Use

RETURN & REFUND POLICY

There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 7 working days of receipt of your goods.

You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from Us.
Please ensure that the item you are returning is repackaged with all elements.

SHIP YOUR ITEM BACK TO US
Returns to:
L’or D’afrique Inc
7143 W irving Park suite 1E,
Chicago, IL 60634 USA

Once item is received unopened a full refund will be issued within 7 business days, otherwise no Refund will be issued.

PRIVACY POLICY

All transactions are processed in USD
Your credit card information is never stored with us. It is sent to the payment merchant in secured (SSL encrypted) format.
Your personal details and order information is secure and protected with us
Welcome to L’Or D’Afrique 100% Organic Argan Oil.
L’Or D’Afrique is committed to providing the highest quality products at discounted prices. Why pay department store prices? L’Or D’Afrique 100% Organic Argan Oil was created to provide you, our loyal clients with options and choices! We want you to have access to all the Organic Products From Morocco without paying too much. We have amazing products to choose from.

SECURE SHOPPING
Our goal is provide our clients with a secure online shopping experience. L’Or D’Afrique 100% Organic Argan Oil will not provide or sell your information to anyone. All online transactions and information that you provide to us is done through a secure server, you can be confidant that your credit card information is safe.Correspondence We are available via email or phone to answer any questions you may have. We pride ourselves on providing excellent customer service. We appreciate your questions and you will receive a response within 24 hours.
orafrique.com Processing Orders are processed within 24 hours after cleared bank authorization, Monday-Friday. Any orders placed on Saturday or Sunday will ship out on Monday. Orafrique.com accepts orders placed within the United States and International.All orders are subject to bank authorizations prior to processing. Only authorized purchases will be processed and shipped.

CHECK OUT AND ORDER CONFIRMATION
When you have finished shopping, please review your shopping cart. You will be able to review your order prior to finalizing it. Free shipping will be available to most orders over $75.00 with regular express USPS.
Item Availability

TEMPORARILY OUT OF STOCK/BACK-ORDERED ITEMS
If an item you have selected is temporarily out of stock or back ordered at time of purchase you will be notified via email and advised of the expected ship date. Be assured you will not be charged for any item that is not shipped, until it is shipped.

ORDER CANCELLATION
Orders or parts of your order could be canceled for several reasons.An item may not be available.Issue with processing your payment information.Canceled due to a customer request.


PRODUCT PHOTOGRAPHY
We have worked diligently to provide you with the most accurate product photography. Product photos are used for illustrative purposes.

PROBLEMS
If you have an issues regarding products that you have purchased please contact us via email or call us so we can assist you. We are unable to accept returns on any used products.

SPECIALS
We LOVE specials. Provide us with your email and you will be added to our client list. Several times a year L’Or D’Afrique Organic 100% Argan Oil offers a Free Shipping with a $75.00 purchase. Our clients who are registered with us will receive an instant email notifying you of any specials or free gifts. As a reminder we will not sell or share your information with anyone.
Whether you are a long time client or someone new to our site thank you for stopping by, we appreciate it.
We are not responsible for sensitive reactions. Please consult a doctor for medical conditions or if taking regular medication before using any of our products.

TERMS & CONDITIONS

When your order arrives, please inspect the carton for any damages that may have occurred during shipment. If damage occurred to the item(s) in your shipment please contact us immediately. Please provide the order number along with your email address and phone number for fastest resolution. Please retain the original shipping box, packaging materials and the damaged items for inspection by the carrier. Customer is responsible for the shipping fee of the returned item(s). Upon receiving the damaged item(s), we will gladly resend your order.

All Sells are Finals Please Contact us if your did not get a Tracking number 3 days after you made your purchase.

If your order was shipped back to us because you provide us with the wrong shipping address, you will be responsible to pay for the shipping back of your order. So we recommend that you double check your information before submitting your order.

LIMITED LICENSES

We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to:
(a) frame or utilize framing techniques to enclose the Site or any portion thereof;
(b) republish, redistribute, transmit, sell, license or download the Site or any and/or all Content (except caching or as necessary to view the Site);
(c) make any use of the Site or any and/or all Content other than personal use;
(d) modify, reverse engineer or create any derivative works based upon either the Site or any and/or all Content;
(e) collect account information for the benefit of yourself or another party;
(f) use any meta tags or any other “hidden text” utilizing any and/or all Content; or
(g) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
You must retain, without modification, all proprietary notices on the Site or affixed to or contained in the Site.

Any unauthorized use by you of the Site or any and/or all of our Content automatically terminates the limited licenses set forth in this without prejudice to any other remedy provided by applicable law or these Terms and Conditions.